Still worrying why call ended in jio sim card we fixed it In this tutorial we will fix jio call not going issue. Reliance jio providing free unlimited 4g data with unlimited Voice call facility. If you are facing jio sim call not going/call not connecting issues don’t worry we will fix such jio issues in this post, many people complaining about jio they are getting problem over jio network while making a call connectivity. So to solve this problem all you have to do is “need to perform few basic checks” after getting them right your jio sim connectivity issue will be solved.
Let’s me assume you are using a VoLTE supported mobile device in this case you don’t need to install any extra application like Jio 4G Voice app to make voice calls over Jio 4G network.
In case if you are using a non-VoLTE supported device then you have to install Jio 4G Voice app. In case you already installed Jio 4G Voice app still getting call error issue below I will help you configuring jio 4G voice app. I will instruct you how to fix jio 4G voice app
How to fix jio 4g voice offline issue –
- Using a VoLTE compatible smartphone still getting call error issue. Do check with your sim slots most mobile companies offer VoLTE in the first slot. If you are using VoLTE sim in the second slot change it to first sim slot. By doing this we are assured Jio voice call problem got fixed.
- If your smartphone isn’t VoLTE compatible You need to download jio 4G voice app in your mobile phone. by using jio 4G voice user able to call anywhere but you just turn on your jio internet connectivity.
First of all check ur sim if using jio sim in 2nd slot change it to the first slot of your smartphone.
Activate Airplane mode now deactivate airplane mode
Now perform a power restart of your device
Now go to settings> mobile network > search for mobile network manually not automatically
Now registered on jio network… Mobile will come up with 5 to 6 networks you have to select jio 4g.
After that turned on your internet connectivity
Now open jio 4g voice app, it will start connecting to the network once connection established, it will be online and ready for the call.
After following all these steps you are able to call using Jio 4G Voice app you wouldn’t face any problem-related Jio calling problem.
Do you have an active plan with validity on your jio number? In case you don’t have an active jio plan with validity in this case company stopped your date and voice call services. So do check your plan validity through my jio app. If your plan validity expired recharge your jio sim to active voice calling and data services on your Mobile.
Data Network isn’t turned on – in case your jio mobile data is off in your non VoLTE supported Mobile device than you are not able to make calls over jio network. In VoLTE supported devices there’s no such problem but in Non VoLTE device’s you have to turned on mobile data to use calling features in jio network.
Tele verification isn’t happened / Tele verification is pending – In case your tele verification isn’t done you are not able to take advantage of jio network. So complete tele verification to flawlessly use of jio sim. Do check our other article – how to activate jio sim connection it will help you with tele verification.
all 1977 to complete jio tele verification. For data tele verification call 1800-890-1977. You have to verify your details like aadhar card number with jio officials over tele verification. But in today’s time jio sim activation done through eKYC by using thumb impression if you got jio sim with eKYC method than you don’t have to do tele verification jio sim got activated within 15 minutes.
If the above method work for you l, great another case you must call to jio customer support number to raise your complaint. They will proceed with your complaint to their technical department will solve your problem asap.